Doug got a promotion at work! He's now the Lead UA...UA = universal agent = customer service rep in normal person speak. Which means he has to be to work at 8 instead of 9, and he doesn't know what time he'll get out and he doesn't know how much of a raise it will be. It might be as little as .50 cents an hour, or a dollar. Either way he did it! YEAY DOUGGIE!!!